Question 1

What is a Public Adjuster?

Accepted Answer

A Public Adjuster is someone who helps individuals with insurance claims. In Florida, Public Adjusters are licensed by the Department of Financial Services to ensure fair claim settlements for the insured.

Question 2

Do I need a Public Adjuster?

Accepted Answer

Though a Public Adjuster is not required to be involved in filing or settling your claim, it is highly recommended that you hire one. Public Adjusters are professional claims adjusters who advocate for you against the insurance company. We are experts on insurance policies, documenting the loss, preparing estimates for repairs, negotiations, and alternative claim resolution methods.

Question 3

How long is the claims process?

Accepted Answer

Every claim is different and can vary based on many factors such as; type of loss, scope of damage, the insurance company, the insurance adjuster, and more. A Public Adjuster can expedite the process of properly documenting and filing all claim-related evidence, reports, and estimates.

Question 4

Is it worth hiring a Public Adjuster?

Accepted Answer

Typically, yes. Public Adjusters increase the average insurance claim payout by 747%, nearly 7.5x! If you want to maximize your claim, or the insurance company denied or underpaid your claim, hiring a Public Adjuster is for you. We will review all of the details of your claim in a complimentary consultation. We will advise you if we feel a Public Adjuster is not necessary for your claim. We are transparent and up-front, setting realistic expectations for your claims process and potential outcomes. We proudly and graciously serve our community.

Question 5

How much does it cost to hire a Public Adjuster?

Accepted Answer

We work on contingency meaning we only get paid when you get paid. There is no up-front, out-of-pocket cost for the insured. Public Adjusters are paid a percentage of the insurance payout. We have a direct incentive to settle while recovering a maximum payout quickly. We are in this together.

Question 6

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Add a new question & answer 
3. Assign your FAQ to a category 
4. Save and publish.

You can always come back and edit your FAQs.

Question 7

Can I insert an image, video, or GIF in my FAQ?

Accepted Answer

Yes. To add media follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Create a new FAQ or edit an existing one 
3. From the answer text box click on the video, image or GIF icon 
4. Add media from your library and save.

Question 8

How do I edit or remove the 'Frequently Asked Questions' title?

Accepted Answer

You can edit the title from the FAQ 'Settings' tab in the Editor.  
To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

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